Dedicated Service

Our team is here to support you after your door purchase. If you are experiencing an issue with your unit, please submit your request below and we will contact you within 24 hours.

Warranty for Defective Locks

For defective and/or broken locks, you will need to have it verified and replaced by Customer Service. Please call us at 800.477.7471. When calling please have available:


-Purchase Order Number
-Estimated installation date
-Model Number


Door Installation and Care Information


“The service tech John called and arranged a time to fit my schedule, arrived promptly, and did a great job of replacing the windows in our new door. He went out of his way to have the interior pieces painted the same color as the parts he replaced. He didn’t have to do that, but wanted to be sure that he made things right for me. It was greatly appreciated.”
- Linda Scott, Granville Lumber


“Scott and everyone is great to work with. I have to say, Josh was very diligent in keeping in touch regarding a service matter, which was greatly appreciated.”

- Korie, LumberTown



"Seal-Rite's Service Department is leaps and bounds ahead of the rest of the companies I deal with. Thanks for your efforts."


“We have all been fighting together for months, and now have won the war.” Our customers are loyal, even during difficult system changes.